About AAC Employment Opportunities

*We currently have a position open for an Collections Representative.

Position Summary

The primary purpose is to minimize losses through the control of account delinquency. Other duties include follow up on impounds and insurance claims.

Duties/Responsibilities

  • Contact customer and negotiate satisfactory payments arrangements
  • Use all available resources to effectively resolve customer accounts while being courteous and responsive to customer concerns
  • Utilize influence and negotiation skills
  • Utilize collection screens to quickly analyze account
  • Use analytical skills to assess proper determination of account remedies
  • Other duties as assigned

General Requirements

  • Operate within the State and Federal collection laws (Adhere to FDCPA)
  • Meet department goals by reducing delinquency and controlling losses
  • Make cost effective decisions
  • Ensure problems are resolved in a timely manner
  • Displays full support of department and team objectives, processes and procedures
  • Strong organizational skills
  • Effective written and verbal communication skills
  • Excellent work ethic and a strong desire to succeed.
  • Ability to work in and contribute to a team environment

Scheduled Work Hours

Required to comply with predetermined work hours within the time frame of Monday through Saturday, 8:00 am 9:00 pm. Current schedule is set at a 5 day work week at 40 hours per week, with one night to 7:00 pm and one to 8:00 pm. However, these hours are subject to change according to business needs.

View Full Job Description
Download Application to return via either email or fax. Once complete, please attach a cover letter and/or resume and include position applied for and fax to 770-994-1696.
To apply for a position online fill out our employment application here.»

 


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